About me
User-first design,built for scale
I'm Veronica, a senior product designer and UX researcher based in Copenhagen. Over the past decade I've helped companies like Google, Penneo, and ProMark turn complex, data-heavy products into experiences that feel intuitive, transparent, and human.
I live and breathe user adoption and self-service, I've built design teams from scratch, led evaluative research across cultures, and created design systems that scale. My work spans machine learning dashboards, B2B SaaS platforms, fintech, and a leading mental health app for Pfizer.
I speak Spanish, English, and Italian, and I'm currently deepening my AI practice with MIT's Artificial Intelligence for Health Care certification.

Experience
Where I've spent the last decade designing and leading.
UX Designer & Researcher
Feb 2026 - PresentHakio · Denmark
Working across UX design and research to shape Hakio's forecasting product. Conducting user interviews, translating insights into product opportunities, and collaborating with Product and Engineering to make complex forecasting data easier to understand and act on.
Product Designer
Feb 2024 - Jan 2026ProMark · Denmark
Established the foundation for ProMark's UX practice as its first UX designer, shaped UX strategy around adoption and self-service, and built the company's design system. Led evaluative research and partnered with executives and cross-functional teams to turn ideas into shipped product experiences.
Senior Product Designer & Lead UX
Feb 2020 - Sep 2023Penneo · Denmark
Recruited and led a cross-functional design team, championed product-led growth, and shipped SaaS design for customers across the Nordics and Belgium, pairing leadership with hands-on flows, prototypes, and research.
Senior UX Lead
Jul 2019 - Jan 2020 · 7 mosGoogle · USA / Mexico
Led UX for hyper-converged infrastructure and machine learning–powered dashboards, making complex predictions intuitive and actionable. Ran usability testing and workshops across the USA, Ireland, and Japan while mentoring a small design team.
Senior UX Consultant
Dec 2018 - Jan 2020 · 1 yr 2 mosGoogle · USA / Mexico
Drove human-computer interaction and usability testing for Google Cloud and ML products, translating research into features that simplified data-heavy experiences for global B2B and B2C users.
Senior User Experience Designer
Dec 2014 - Jan 2018Multiplica · Mexico
Delivered user-centric design for clients including BBVA, HSBC, Vueling, Aeroméxico, MasterCard, ABC Hospital, and a Mayo Clinic appointments app.
UX Researcher & Designer (Freelance)
2015, 2020Tres Prima & Electronic Arts
Designed applications for AsoFarma and a leading mental health app for Pfizer in Mexico. At Electronic Arts, identified platform issues aligned with Latin American mental models and translated findings into design solutions.
Certifications
Always learning, especially where design meets AI.
MIT
Artificial Intelligence for Health Care
In progress
MIT
Designing & Building AI Products and Services
Issued Feb 2024
Google UX Expert
Issued Jun 2023
MIT
Innovation & Technology
Issued Feb 2019
Nielsen Norman Group
UX Management
Issued Nov 2017
Nielsen Norman Group
UX Research
Issued Nov 2017