Senior product designer & UX researcher

Veronica
Martínez

Hi, I'm Veronica, a senior product designer based in Copenhagen. Over the past decade I've helped companies like Google, Penneo, and ProMark turn complex, data-heavy products into experiences that feel intuitive, transparent, and human.

10+ yrsB2B SaaSAI products

Say hello —

Call it Product Design, Service Design, UX Design, UX Research, Transformation Lead, or AI Transformation Designer, the title matters less to me than the work: mapping problems and designing better products, services, and processes.

Area of expertise

Core UX

User researchUsability testingInformation architectureWireframingRapid prototypingProduct strategy

Core UI

Interaction designVisual designDesign systemsResponsive designAI products

Tools

Figma
Claude
Miro
Cursor
Amplitude
Maze
Visual Studio
GitHub
Code

Soft skills

  • Mentoring and leading design teams
  • Running research across cultures (USA, Ireland, Japan)
  • Presenting to executives and cross-functional teams
  • Building design systems from scratch
  • Facilitating workshops and usability testing

Work experience

Hakio · DenmarkNow

Feb 2026 — Present

Position — UX Designer & Researcher

Working across UX design and research to shape Hakio's forecasting product. Conducting user interviews, translating insights into product opportunities, and collaborating with Product and Engineering to make complex forecasting data easier to understand and act on.

ProMark · Denmark

Feb 2024 — Jan 2026

Position — Product Designer

Established the foundation for ProMark's UX practice as its first UX designer, shaped UX strategy around adoption and self-service, and built the company's design system. Led evaluative research and partnered with executives and cross-functional teams to turn ideas into shipped product experiences.

Penneo · Denmark

Feb 2020 — Sep 2023

Position — Senior Product Designer & Lead UX

Recruited and led a cross-functional design team, championed product-led growth, and shipped SaaS design for customers across the Nordics and Belgium, pairing leadership with hands-on flows, prototypes, and research.

Google · USA / Mexico

Jul 2019 — Jan 2020

Position — Senior UX Lead

Led UX for hyper-converged infrastructure and machine learning-powered dashboards, making complex predictions intuitive and actionable. Ran usability testing and workshops across the USA, Ireland, and Japan while mentoring a small design team.

Google · USA / Mexico

Dec 2018 — Jan 2020

Position — Senior UX Consultant

Drove human-computer interaction and usability testing for Google Cloud and ML products, translating research into features that simplified data-heavy experiences for global B2B and B2C users.

Multiplica · Mexico

Dec 2014 — Jan 2018

Position — Senior User Experience Designer

Delivered user-centric design for clients including BBVA, HSBC, Vueling, Aeroméxico, MasterCard, ABC Hospital, and a Mayo Clinic appointments app.

Tres Prima & Electronic Arts

2015, 2020

Position — UX Researcher & Designer (Freelance)

Designed applications for AsoFarma and a leading mental health app for Pfizer in Mexico. At Electronic Arts, identified platform issues aligned with Latin American mental models and translated findings into design solutions.

Certifications

Always learning, especially where design meets AI.

MIT

Artificial Intelligence for Health Care

In progress

MIT

Designing & Building AI Products and Services

Issued Feb 2024

Google

Google UX Expert

Issued Jun 2023

MIT

Innovation & Technology

Issued Feb 2019

Nielsen Norman Group

UX Management

Issued Nov 2017

Nielsen Norman Group

UX Research

Issued Nov 2017

Away from design, you’ll find me dancing or up in the air practising aerial arts. It’s where I get out of my head, play with movement, and enjoy the challenge of learning something new.