About me

User-first design,built for scale

I'm Veronica, a senior product designer and UX researcher based in Copenhagen. Over the past decade I've helped companies like Google, Penneo, and ProMark turn complex, data-heavy products into experiences that feel intuitive, transparent, and human.

I live and breathe user adoption and self-service, I've built design teams from scratch, led evaluative research across cultures, and created design systems that scale. My work spans machine learning dashboards, B2B SaaS platforms, fintech, and a leading mental health app for Pfizer.

I speak Spanish, English, and Italian, and I'm currently deepening my AI practice with MIT's Artificial Intelligence for Health Care certification.

Product designUX researchInteraction designUser interfaceWireframingRapid prototypingDesign systemsAI products
Veronica Martínez, senior product designer

Experience

Where I've spent the last decade designing and leading.

UX Designer & Researcher

Feb 2026 - Present

Hakio · Denmark

Working across UX design and research to shape Hakio's forecasting product. Conducting user interviews, translating insights into product opportunities, and collaborating with Product and Engineering to make complex forecasting data easier to understand and act on.

Product Designer

Feb 2024 - Jan 2026

ProMark · Denmark

Established the foundation for ProMark's UX practice as its first UX designer, shaped UX strategy around adoption and self-service, and built the company's design system. Led evaluative research and partnered with executives and cross-functional teams to turn ideas into shipped product experiences.

Senior Product Designer & Lead UX

Feb 2020 - Sep 2023

Penneo · Denmark

Recruited and led a cross-functional design team, championed product-led growth, and shipped SaaS design for customers across the Nordics and Belgium, pairing leadership with hands-on flows, prototypes, and research.

Senior UX Lead

Jul 2019 - Jan 2020 · 7 mos

Google · USA / Mexico

Led UX for hyper-converged infrastructure and machine learning–powered dashboards, making complex predictions intuitive and actionable. Ran usability testing and workshops across the USA, Ireland, and Japan while mentoring a small design team.

Senior UX Consultant

Dec 2018 - Jan 2020 · 1 yr 2 mos

Google · USA / Mexico

Drove human-computer interaction and usability testing for Google Cloud and ML products, translating research into features that simplified data-heavy experiences for global B2B and B2C users.

Senior User Experience Designer

Dec 2014 - Jan 2018

Multiplica · Mexico

Delivered user-centric design for clients including BBVA, HSBC, Vueling, Aeroméxico, MasterCard, ABC Hospital, and a Mayo Clinic appointments app.

UX Researcher & Designer (Freelance)

2015, 2020

Tres Prima & Electronic Arts

Designed applications for AsoFarma and a leading mental health app for Pfizer in Mexico. At Electronic Arts, identified platform issues aligned with Latin American mental models and translated findings into design solutions.

Certifications

Always learning, especially where design meets AI.

MIT

Artificial Intelligence for Health Care

In progress

MIT

Designing & Building AI Products and Services

Issued Feb 2024

Google

Google UX Expert

Issued Jun 2023

MIT

Innovation & Technology

Issued Feb 2019

Nielsen Norman Group

UX Management

Issued Nov 2017

Nielsen Norman Group

UX Research

Issued Nov 2017